Emergency services

Netcare 911

Netcare 911's 24-hour national emergency operation centre is the nerve centre of our business. Based at our head office in Midrand, Gauteng, we provide a single point of access to the full range of pre-hospital medical assistance services.

email [email protected]

call (082) 911 24 hours

Emergency Services

Netcare 911 will provide you and your covered dependants with prompt response, using the most appropriate and nearest road or air medical resource, to provide you with professional assistance in case of a medical emergency. Our rapid response vehicles and ambulances are staffed by paramedics, and our helicopter and fixed wing air ambulances by doctors, nurses and paramedics who are competent in administering life-saving treatment, resuscitation and stabilisation.

Emergency Information

Points to remember when calling Netcare 911
Ambulance authorisation procedure
About the Netcare App
What to do with the vehicle decal you receive
Your benefits
Netcare 911 at your service
Important contact details